WhatsApp Cloud CRM

Every WhatsApp chat,one CRM to run it all.

Waami is the WhatsApp Cloud CRM for growing businesses — connect your WhatsApp Business number, automate replies, run broadcast campaigns and manage every customer conversation from one shared team inbox.

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About Waami

A WhatsApp CRM that works the way you do.

Waami is a WhatsApp Cloud CRM built on the official WhatsApp Cloud API. It connects your WhatsApp Business number to a shared team inbox so your business can manage conversations, respond faster and never lose a customer in a flooded personal inbox.

With automated replies and chatbot flows, broadcast campaigns for announcements and promotions, contact and label management, and full conversation history, Waami turns WhatsApp — your customers' favourite channel — into a complete customer relationship engine.

Waami is owned and operated by Zumper Techrush Private Limited, a technology company building business tools for the modern Indian market.

SharedTeam Inbox
24/7Auto-replies
BulkCampaigns

Customer Conversation History

Every chat, stored and searchable

RK

Rohit K.

Order #1042 · Support

Open
PS

Priya S.

Lead · Sales

Bot
AM

Amit M.

Campaign · Broadcast

Done
Features

Everything you need to run WhatsApp like a pro

From first message to repeat customer — Waami covers the full conversation lifecycle.

Shared Team Inbox

All customer conversations in one place — assign chats to teammates, use internal notes and never leave a message unanswered.

Automated Replies & Chatbots

Instant replies to common questions, keyword-based automation and chatbot flows that qualify and capture leads 24/7.

Broadcast Campaigns

Send announcements and promotions to segmented audiences using WhatsApp message templates, with delivery and response tracking.

Contact & Label Management

Build a rich customer directory — labels, notes, custom fields and conversation history for every contact you talk to.

WhatsApp Cloud API Integration

Powered by the official WhatsApp Cloud API (Meta) — secure, compliant and hosted on WhatsApp's own infrastructure.

Analytics & Reporting

Track response times, conversation volumes, campaign performance and agent workload with clear, actionable reports.

Multi-Agent Access

Bring your whole team on board with role-based access — agents, managers and admins each see exactly what they need.

How It Works

Live in four simple steps

From zero to a fully automated WhatsApp sales and support team — no code required.

STEP 01

Connect

Connect your WhatsApp Business number to Waami through the official WhatsApp Cloud API. Setup takes minutes, not days.

01
STEP 02

Set Up

Configure your shared team inbox, auto-replies and chat flows. Import your contacts and organize them with labels.

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STEP 03

Manage & Automate

Handle every conversation from one inbox, let the bot answer the routine questions and escalate what matters to your team.

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STEP 04

Track Results

Monitor response times, campaign performance and customer satisfaction — and keep improving every week.

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Contact Us

Let's move your business
to WhatsApp.

Ready to get started? Reach out to us directly or send a message through the form.

Company

Zumper Techrush Private Limited

Address

Cabin No. 8, First Floor, 5701013 A Gopal Puri, Alambagh
Lucknow
Uttar Pradesh226005
India

Hours

Mon – Sat: 10:00 AM – 7:00 PM (IST)

Sunday: Closed